Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. The power light will remain on. We would like to show you a description here but the site won’t allow us. Go to solution. It really astounds how virgin can get away with using such poor equipment. We would like to show you a description here but the site won’t allow us. 168. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. Community Experts online right now. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. Options. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. If the Power light is not on, your Hub is not connected to a power source and needs to be plugged in. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. I'm not sure what else i can do to fix this any help would be amazing. Broadband flashing green. Flashing green light: If the Hub’s light is flashing green. Before you start, you’ll need to have your hub settings password. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. Blue flashing light happens during the provisioning stage on a reboot. In response to Georgiahx. The Virgin Media Hub 3 has four lights to indicate the status of your connection. This flashing green light indicates that the Hub 3 is connected and operational. Options. A flashing green light means it’s lost it’s connection to the server. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. We would like to show you a description here but the site won’t allow us. I have a webex meeting today so need a quick fix or need to drive. We would like to show you a description here but the site won’t allow us. Options. . Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. Hi, We have moved house recently and did inform virgin media about the move. Green light: A. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. Flashing green hub 5. Ironically, I just got a notice last week that my rates are increasing 1 year into an 18 month contract. Typically, extenders are linked through a wired port using an Ethernet cable. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. The wall socket and wiring was alteady done on the property by the previous tenant. but no change. The top wifi light is solid green, the internet connection - 5396739. After spending 8 hours of waiting it's still flashing green, then I tried to reboot it, disconnected the. In response to Georgiahx. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. 10. flashing green as it reconnects. Why is my hub 5 flashing green? Virgin Media Hub 5 Internet Light – The internet light reflects the status of your internet connection. Tudor. see this. Flashing Green – Booting up. Options. . Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. Seems to happen around 5pm to 6pm generally but has just happened Sunday afternoon. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. . My Super Hub 4 has been trying to update since yesterday lunch time and hasn't be able to update. The faq says: This means the Hub is on, but your WiFi isn’t. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. 3 WiFi Light. Options. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. You can also check the plug to see if there is any loose connection happening. When working normally the power light will be on and the connection light will be off. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. We would like to show you a description here but the site won’t allow us. Everything seems to be working correctly, including ethernet and wireless connections. I went to the logs in the HUB4 and pulled the following: Cable. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virginTry our TV troubleshooting tool now. In this case, your Hub may need to be rebooted. Hi, after my service was started following a fault my Internet has been fine, until the last 2-3 days where the hub would randomly have no internet and the Internet icon (two arrows) is flashing green whilst the WiFi and line is constant green. Understanding Your Router Lights. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. I even left it off by the wall overnig. These lights are: Power: This light will be solid white when the router is powered on. Options. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. 2. I went to the logs in the HUB4 and pulled the. Teams meetings keep freezing. the hub is still flashing green lights 24 hours now. Wait at least a full minute for the router to reboot. We would like to show you a description here but the site won’t allow us. [Deleted User] Posts: 256. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. The information below shows current status of this Hub 5. 360 remote not working and keeps flashing white light. Green arrows flashes for 30 seconds and the power button flashes green and this continues. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. The first thing to do here is to make sure. 2. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Best done from a wired connection. This means that you. on 12-09-2023 09:08. I don't really care that the light is orange, what I do care about is VERY poor WiFi. No broadband, no phone. This’ll only take a few minutes, depending on how many WiFi Pods are connected. Home > 2023 > March > 17 > blog > virgin media hub 3 base light flashing green. Go to solution. I have switched it off and on and reset it a few times. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. To disable WPS, open the router’s settings on your web browser (192. WiFi Pod just flashing white light, has been for a few days. Check another website like Google or Virgin Media and check if you can connect. It resets itself with a white glowing light then starts flashing green then goes back to. Hi @sarahlgiff, Thanks for your post, and welcome to our Community Forums. 1. To disable WPS, open the router’s settings on your web browser (192. Priority customer as disabled, no landline, within 4 hours. Just keeps resorting back to flashing green. my wifi went down suddenly last night and hasn’t come back since. This leads many people to ask ‘why is my Virgin Media box flashing green?’ The reason that your Virgin Media router is flashing green is that it is searching for WPS. It is an electrical surge suppression device & should not be removed. I did as per website’s advice on turning on and off, checking cables, etc, without any improvement. The power light will remain on. I have tried using the support on the virgin media site but the links to the Help section for the pods don't work and support for Wifi says it's down. 1 ACCEPTED SOLUTION. We would like to show you a description here but the site won’t allow us. So my pod suddenly stopped working, the light on it is just flashing. Account - Cable. I have tried the WiFi troubleshooting and still nothing. I have a new virgin 360 remote, it has stopped working, and only just flashes white. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. It means that your router is connected to the. 9. the power light will be on and the connection light will be off. I can see the WiFi on my devices, at full strength as well, but none of my devices can connect. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. Switched on and off. After many resets the broadband would start again then a few hours/days lose the signal. If one or more of the lights are not green, it may indicate an issue with your broadband connection or with your Virgin. In response to Georgiahx. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Flashing arrows doesn't always mean no connection. Solid green: The Hub 3 is connected to the internet. Accordingly, flashing arrows on your Virgin media box can be a sign that there is a problem with the network or signal. Then, all you need to do is hold down the Info Button until the green light at the top of the remote starts flashing. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Green flashing light. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). I ordered Virgin Broadband with QuickStart. Thanks for the update. I’ve followed all procedures recommended by VM multiple times. It has done for over a couple of hours now. When the device begins to pair, the system light can flash red. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. on 13-03-2023 11:11. flashing green as it reconnects. We would like to show you a description here but the site won’t allow us. Hi, broadband has been disconnected from last night though a number of reboots, resets, and reconnecting power, ethernet cables to the wall. Virgin Media. This may take up to 2 minutes. The faq says: This means the Hub is on, but your WiFi isn’t. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Good morning, My virgin WiFi Hub 3. Virgin Media Hub 5, Hub 5x, and Hub 4 Lights Meaning. The first thing that you need to do is to check for any loose connection. If the arrows are flashing, that means there is an issue with your connection. To fix the problem,. Amber/Yellow. We moved our TV this morning and when we switched the TV and broadband back on an hour ago the broadband has been flashing green and no WiFi. 0 has a solid red light. . While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. Smug1to. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). How ever internet access continued. Didn’t even know the reset button was there. The light went normal at first, solid white, then flashing white, and then it turned flashing green. That is 8 hours 30 minutes of flashing green light. It keeps flashing green and then flashing white and my connectivity is still in and out. Hi. The router restarts, using your existing settings. Options. Once your new Booster is paired, please leave for aThe Hub's location could also be causing the coverage problem so we do need to check the positioning of it. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. Virgin Media Hub 4. This happens from time to time, so check back and see if there is a maintenance notice. Checked all connections. When working normally the power light will be on and the connection light will be off. The lights on the Hub 5 and Hub 5x serve as indicators for various states and conditions of the device. or maybe Tuesday. It’s now 8:29pm. Options. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. The checker is saying no problems in my area but cannot check my hub I have tried following the similar issue advice but my browser won't connect to the 192. Step 5: Once the remote can be seen on the list, use your phone to select it, completing the pairing process. Hi, this video shows you the steps I took to fix my Virginmedia V6 box which had the flashing green and amber light, and it was stuck on the welcome screen. Pro Tips Quick Fixes for Common Problems Green Flashing Power Light: Your Hub is starting up. Avonline installed all the external wiring about a week before but the 2 white boxes inside my house were installed by virgin media. Hello, I was wondering if someone on here can help. Tsimomd. Connect the white cable properly to the Virgin media wall socket. It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. Reset the hub and see if that works. 0 has got a constant orange light and our internet is working intermittently. There are 10 types of people: those who understand. Light is steady when a phone call is in progress. on 30-11-2022 19:19. No broadband, no phone. It drops out to slow white flashing from time (as if it is trying to reset) and then goes back quick yellow flashing. You can also check the plug to see if there is any loose connection happening. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Solid green: Phone service is connected and functioning correctly. The kit is in Modem Only mode and the service appears to be working just fine. Options. . Customer Support are on 150 or 0345 454 1111 from a non-VM phone. This is affecting everything in the home including heating and security. Clear Power Light On And Internet Light Flashing Green. Have restarted router and all cables appear correct & tight. It can be quite frustrating when your internet goe. The white power light on the box will go off as you’re holding the button, once the power light comes back on the box is ready for paring. 1 ACCEPTED SOLUTION. Joining in. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. Re: Green flashing light and no service. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Thank you. If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options. If you see an amber light, either solid or blinking, on that screen it means that your V6. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Red Light. on 07-01-2023 13:02. Also you can try ringing 0800 561 0061 which will give you any information local to you regarding outages. You can also check the plug to see if there is any loose connection happening. The power light will remain on. Flashing green arrows. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. Options. VM will not dispatch any technicians while an area fault exists. Solid green wifi light, flashing green arrow and power light. Did nothing, just the same solid white light. It may be stuck in an update loop. Telephony in modem mode showed Disabled. 0 & WiFi have worked fine since the initial set up 3 months ago. QuickStart, set up and connections. 10 If you have more than one WiFi Booster you will. You can open all connections and then re-attach them again with the router. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. . flashing green arrows on virgin hub 3. . When you press the WPS button on the back of the Hub, the light ring will flash blue gently for 2 minutes. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. What should I do. My phone line is connected to the hub since early November. Hub 5 flashing green light continuously. After it, click on the WPS. Some users on the Forums are reporting days to complete for whatever reason. 0 and after setting it all up, the power light has been flashing green all day. 0 has four LEDs; Internet, Wi-Fi, basic light and WPS button. Hi Team, Got my quickstart pack yesterday, but after connecting to the wall socket the hub 3. on 21-03-2023 06:43. The lights on the front panel provide important information about the status of your DVR. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Virgin Media - FLASHING GREEN READY LIGHT!!! djcarragher Posts: 10 Forumite. It means you have lost contact with the VM network. Flashing green: The Hub 3 is starting up. We would like to show you a description here but the site won’t allow us. 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. I want the pods but the connect apps lies. Please - 5425686. We would like to show you a description here but the site won’t allow us. Can you confirm if you are still having issues with the service? ^Chris. Status in the router's web interface reads 'No RF signal detected' A router check tells me to check my coax cables (checked) and that my router temperature is normal. All Rights ReservedThe reason that your Virgin Media router is flashing green is that it is searching for WPS. Troubleshooting the Hub 3 If you're having trouble. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. Virgin Media Hub 5 Light Status Overview. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Thanks for that. Techs should know this. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. If it has. I have had 2 bricked hub4s and now a newly installed. on 12-09-2023 09:08. However, if the Power Light is flashing green, please refer to the following solutions: 1. and tells you. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Middle – Ready (green/blue). Your Hub 4 has four lights and the configuration that they represent on your hub shows you exactly what is going on with your current network status. System status saying no problem with my services all green ti. Virgin Media Hub 4. Then visit put on hold near end time, citing 'unplanned outage'. Did a normal restart and it was fine, then it went off again. on 30-09-2020 17:56. when i plug the hd into the charger, the battery indicator light turns from a flashing green to orange into a constant flashing red light. 1 IP address first time or later to change wireless name and password. Flashing red light. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. To pair your Virgin remote with your Virgin box properly, you’ll just need to go into Settings, and then Devices, and finally Remote Control Pairing. Virgin media tv remote green light stays on My gtpl stb nl-c5017g remote stopped working due to change in remote settings which is under system tools,now problem is that in through stb i can`. Have followed the instructions to the letter on set up and it is not working. on 30-09-2023 15:19. You can also check the plug to see if there is any loose connection happening. All seemed to be going fine however once the internet light started flashing green, it hasn’t stopped! Both the main light and wifi light are solid green and have been for hours. Then relocate it to halfway between the hub and the blackspot. We would like to show you a description here but the site won’t allow us. The Light is Solid White. If it’s off, you don’t have an internet connection. I’ve tried setting it up near the router etc etc. If it's ambient, sounds like the hub may have died. Make sure all cables coming into and out of the Hub are pushed in firmly. 1 ACCEPTED SOLUTION. _____________. Red Light. The information on the Hub Settings all looks normal too. Hub 3 Base LED keep flashing Green light on initial install. on 01-04-2023 20:55. Can anyone provide a solution (other than calling out an engineer for now). 4. I don't work for Virgin Media. A white light will appear next to that logo to indicate that the box is in use and a red light will appear adjacent to that when the box is on standby. Virgin Media Hub 5 Light Status Overview. The Virgin Media Hub 5 light at the front let's you know what is g. The only way it works now is to connect it via Ethernet cable. This means there’s an issue with the cable connections. How ever internet access continued. When the WPS connection is successful on your Virgin Media router, the light ring will stay solid blue for 20 seconds. Step 1. 2) Then also try the “free & automated” Service Status number - 0800. Now will not connect at all. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. I got the green power light flashing and WiFi light is green. checked all the wires are in, turned it off and on again after 1 minute. Step 2: Go to the Home screen and select ‘Settings’. . The office happens to have an internet. It does its usual light cycle, then it does a few blinks of a bright blue light. After it, navigate to the Admin settings and restart your Virgin Box. If it keeps flashing, there might be a problem. When your Virgin Media router lights are flashing green it means the router is updating its firmware. New home owner, just got virgin media since my parents had it and i rate VM highly for broadband. Please any ideas how to fix this? The person on the phone wanted to order replacements pods but the system doesn't allow him to order more than 1 and he had already just ordered my 3rd for a different area of the house. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. . In some things Virgin sucks. Green Light. Since then I have checked the physical connection and rebooted the hub multiple times but no change. 168. See if the issue is still outstanding. Hi, I had just received my broadband and had been setting it up and now for the last hour the router has been flashing green but the top green logo that is the wifi logo has been a solid green the whole time I don’t know if there is an issue with cables or if I’m being impatient but my wifi says acc. Smug1to. For the 2nd time in the space of a few days I've got a flashing hub. on 04-06-2023 14:48. Flashing green light hub 4 in Networking and WiFi yesterday; WiFi Pod connection in Networking and WiFi Sunday; Green flash and DS scanning in QuickStart, set up and connections Sunday; Network issues EH 54 in Networking and WiFi a week ago; Red light hub3 in Networking and WiFi 2 weeks agoWe would like to show you a description here but the site won’t allow us. The Power Light Is On And WiFi Light Is Blinking Green.